Category Archives: Lenders and their policy

Macquarie

Macquarie Bank Mortgage Solutions came back into the home loan market in 2010 and they now offer some competitive products. They (Macquarie Mortgages)  pulled out of the mortgage market during the GFC and so they have a credibility gap to … Continue reading

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ING Direct

ING are regularly rated amongst the highest lender in customer satisfaction surveys and I can state them in my 10 years experience I don’t remember a single justifiable complaint.  They have historically been one of the very few lenders who … Continue reading

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Heritage Bank

Heritage have had a rocky relationship with many brokers over recent years as they worked their way through the post GFC era.  But it now appears that Heritge are back in the game and playing first grade with a new … Continue reading

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St George Bank

St George are a wholly owned subsidiary of Westpac however they maintain distinct products and many distinct and unique policies – although they are not as adventurous as they were in the pre-Westpac days. Like all of the major banks … Continue reading

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Suncorp

Suncorp are a something of a conundrum for many brokers – they have the potential to be a real contender but….  They managed to squeeze through the GFC and understandably came out of the process with some restrictive policy although … Continue reading

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Bankwest

Bankwest used to be owned by UK Halifax but were taken over by CBA in the middle of the GFC.  Following that they restricted their access to a limited range of brokers and had an on again -off again  attitude … Continue reading

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ANZ

In a recent announcement ANZ have revised their policy which allows brokers to conduct interviews using Skype rather than face to face, where at least one of the applicants is an existing ANZ customer (not necessarily a mortgage customer). This … Continue reading

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Wide Bay

Wide Bay are Australia’s 5th largest building society. Unlike the big lenders they have no credit scoring policy, each loan is considered on it’s merits. They allow part time or casual income where you have 6 months with current employer … Continue reading

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The Rock Building Society

The Rock Building Society was established in 1967 and as their name implies they are based in Rockhampton in Queensland.    They operate all over Australia with $1.15 billion in assets under management. They have lending centres in Sydney, Melbourne, Brisbane, … Continue reading

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Homeside / NAB

Homeside is NAB’s mortgage broker arm and over the last year or so they have become more active in the market with competitive rates and with acquisition of large broker member groups their broker focus as strengthened. Their products are … Continue reading

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